Open AptroGo, go to Account, and choose Delete my account at the bottom of the screen. It takes effect immediately. If a visit is currently booked or under way, finish or cancel it first — the app will tell you so if one is outstanding.
Already uninstalled it? Write to [email protected] from the email address on your account, or tell us the phone number you signed in with, and we will delete it for you. We reply within thirty days, and usually much sooner. You can also call us on +91 92209 33263.
Your name, email address and phone number are removed from our systems and cannot be recovered. Signing in again afterwards — on the same number or a different one — starts a genuinely new account, not a restored one.
What is not deleted: a visit you already booked, and any tax invoice already issued. Indian law requires invoices to be kept for a set retention period, and an append-only record of a visit that already happened is how a dispute about it would ever get resolved. Both are kept with your identifying details removed from the account that made them — a Partner's record of a finished visit still shows who it was for, because that is about the person visited, not about you.
Full detail on what is collected and how long anything is kept lives in our privacy policy.